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Creating, modifying, and processing purchase returns

Introduction

This function allows you to record the returned goods that have been delivered or received. This way the relevant receipt or delivery is entered into the journal and you can rest assured that your logistic administration is reconciled. This is the unplanned return done when unexpected items received requires to be returned.

Menu paths

  • Order ➔ Entries ➔ Fulfillment ➔ New Returns
  • Inventory ➔ Entries ➔ Fulfillment ➔ New Returns
  • Purchase ➔ Entries ➔ Returns 

Description

Returns from receipts can be entered at Purchase ➔ Entries ➔ Returns. Click New to register a new return. 

Entry number

A system-generated number is displayed.

Supplier

Select the creditor of the returned purchased item(s).

Description

Type a description for the return(s). After specifying the supplier, press the tab key to the receipt lines to select an item. The Receipt screen appears for you to select the relevant receipt to enter the returns. For more information, see Selecting purchase orders or receipts for return. Once you have selected the relevant receipt, the selected purchase receipt is then displayed in the Returns screen.

Buttons

Purchase order

Click this to view purchase order of the selected item to be returned. For more information, see Creating and maintaining purchase orders.

Process

Click this to return the purchase items.

Note: All return transactions generated will be updated to the database server immediately when you click the Process button before printing the receiving slips.

Cancel

Click this to cancel the return.

Related documents

     
 Main Category: Attachments & notes  Document Type: Online help main
 Category:  Security  level: All - 0
 Sub category:  Document ID: 12.017.004
 Assortment:  Date: 26-09-2022
 Release:  Attachment:
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